Job Openings

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Executive Director, Carpenter’s Company of the City and County of Philadelphia, Philadelphia

Founded in 1724 as a guild, The Carpenters’ Company of the City and County of Philadelphia is one of the country’s most historically significant nonprofit organizations.  By preserving and interpreting Carpenters’ Hall, its unique membership of architects, engineers, and builders celebrate their preeminent role in the American story past and future; Pulitzer Prize-winning public historian David McCollough calls Carpenters’ Hall “the acorn of our nation.” The organization is seeking an Executive Director who is passionate about Carpenters’ Hall and is an energetic and strategic change leader.

The candidate will be the Company’s leading voice and champion, enhancing the organization’s identity and relationships both locally and nationally.  As such, passion for American History and The Company’s place in that history is crucial.    They will be able to work with the membership to develop a shared vision for the future.

The Executive Director will lead the Company’s financial and programmatic growth to meet member and community needs and to position of the Hall as a preeminent historic site, as the Company transitions from a volunteer-driven to a professionalized nonprofit with relevance in today’s world.

Among the Executive Director’s areas of responsibilities are:

Management

  • Provide leadership regarding hiring, performance management, and evaluation of 3 full time and 3 part time employees, 15 volunteers, and several consultants.
  • Oversee planning, management and evaluation of all existing and new programs.
  • Oversee and grow major fundraising events including the biennial golf outing and gala.
  • Manage the efficient operation of historic Carpenters’ Hall as a free destination open and interpreted to the public.
  • Meet the needs and interests of a diverse membership of architects, engineers, and builders.
  • Foster and continue to encourage volunteerism to support the organization in day-to-day and long-term goals.

Mission and Strategy

  • Support the Company’s board in developing and implementing a new strategic plan.
  • Keep the board informed of financial, operational and programmatic performance, and the factors influencing them.
  • Identify and cultivate relationships with funders and supporters.
  • Share the mission of the organization and nurture partnerships that result in additional exposure for the Company and Carpenters’ Hall. This is particularly important in the context of the Company’s 2024 Tercentenary and the nation’s 2026 Semiquincentennial, as well as the upcoming inaugural David McCullough Prize for Excellence in American Public History.

Financial

  • Manage and optimize a current budget of $600,000 and $1.5 million endowment.
  • Oversee and grow fundraising opportunities and progress, leading staff and board in securing funding from foundations, corporations, and individuals.
  • Develop opportunities for increasing earned revenue.

Preferred Qualifications

  • Advanced Degree preferred in preservation, museum studies, public history, nonprofit management or related
  • Nonprofit change management experience
  • Strategic thinker
  • Demonstrated ability to manage budgets and facilities
  • Demonstrated fundraising success
  • Excellent interpersonal and organizational communication skills
  • Proven collaborative style
  • Experience in the management of a history or museum organization
  • Experience in the management of a professional membership organization
  • Commitment to high ethical standards and proven track record of good judgement
  • Knowledge of the design/construction community
  • Professional connections in the preservation/historical/museum community

Position Details

  • The Executive Director reports to the board of directors (called the Managing Committee)
  • Competitive compensation commensurate with experience and qualifications. The salary range is $80,000 to $95,000 with a competitive benefit package.  Compensation will be adjusted with the growth of the organization.
  • Position requires occasional travel and occasional work in the evening and on weekends
  • Position requires climbing stairs

The Carpenters’ Company is an EEO Employer.

Desired start date: May 2019

Submissions of interest will consist of a resume and cover letter with salary expectations.

Prospective candidates must email their resume and cover letter to cboyce@intermissionllc.com.  PHONE CALLS WILL NOT BE ACCEPTED.
(Posted 1/21)

Content Developer, Carnegie Museum of Natural History, Pittsburgh

Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community.

Do you like to create accessible, relevant, scientific content for museums?

If so, we are searching for a CONTENT DEVELOPER, who helps connect visitors to natural history content through storytelling that uses words, objects, images, experiences, and multimedia in-gallery. The content developer helps lead interdisciplinary teams of curators, educators, and designers to develop new exhibitions as well as update existing exhibits. The Content Developer will advocate for the visitors’ experience, referencing research when needed to accomplish this goal. Our museum endeavors to provide visitors with memorable, meaningful experiences they can find nowhere else. The Content Developer will help us accomplish this by crafting the voice of the museum through label writing and other forms of communication, in-gallery. They will also accomplish this by finding the right references, focusing on scientific knowledge and by being sensitive, giving voice to marginalized or oppressed audiences. We are looking for someone excited to craft stories about evolution, deep time, environmental change and sexuality as well as bugs, birds, dinosaurs, and Ancient Egypt. Candidates will be required to provide samples of their work.

To Apply for this position – visit www.carnegiemuseums.org/opportunities > Click Search Jobs > Click Apply in the section titled Content Developer Req #122. It is recommended that you save both your resume and cover letter in one file and upload to submit.

This is a Full-Time position.

EDUCATION AND EXPERIENCE: Minimum of Bachelor’s Degree required, plus 5 years of related experience. At least 3 years in exhibition development required; specifically, the development of at least one medium to large exhibition from start to finish. Label portfolio required.

KNOWLEDGE, SKILLS, AND ABILITIES: Experience with development of visitor-focused exhibits. Requires exceptional organizational, communication and problem-solving skills. Must be adept at working on and leading teams. Deadline driven position – must be able to prioritize and use sound time management. Requires ability to work on multiple projects at once. Must be adept at Microsoft programs including Excel, Word. Preference given to candidates with experience using Adobe Creative Suite or other visualization software.

PHYSICAL REQUIREMENTS: Work is primarily sedentary, but will require some “on the floor” reviews of work and testing of prototypes. Requires ability to use computer to communicate, to perform research and to create documents. Must be able to communicate effectively with teams. Requires ability to focus for long periods of time while conducting research.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES

Exhibition Development – Lead brainstorming initiatives during concept and schematic phases of a project; – Create, update, and maintain storyline matrix to serve as project team’s primary organizational tool. Use storyline matrix to ensure that exhibit goals, objectives, and key messages are clearly established, reviewed, and evaluated when necessary; – Serve as an audience advocate, striving to create “Wow!” exhibit experiences that make science engaging and compelling for broad audiences: ensure that exhibition is accessible and interesting to persons with varying interests, education, age, gender, backgrounds, and ability; – Conduct research and develop interpretive plans for assigned exhibits. Includes literature review, visitor research, theme and topic development. Outline several different content strategies for review and discussion leading the exhibit team toward consensus. In collaboration, create mind-maps, bubble diagrams, and/or flow diagrams to communicate ideas and strategies; – Research and interpret science information, images, objects, tools, and technologies. Develop exhibit content for delivery through text, images, interactives, video, audio and Apps. Write lively text for labels and scripts. This involves editing, revising, fact-checking, and proofreading as well as selecting and helping to secure specimens, artifacts, images, diagrams, video, and other educational resources; – Deliver usable content to multimedia producers and graphic designers. Review work of multimedia producers and graphic designers for accuracy while also making judgements for quality bringing in Exhibits Creative Manager when needed; – Purchase and/or acquire images and video for exhibits with due attention to copyright laws and requirements for reproduction. Commission and plan the digitization of items in the Carnegie’s collection to reproduce for exhibit projects; – Use Microsoft Office and other digital media tools and equipment to create and manipulate text documents, spreadsheets, images, and other digital assets; – Use Adobe Creative Suite, or other visualization software, to produce documents that communicate strategies and ideas and also to prepare image files to criteria set by graphic or multimedia designer; – Facilitate the Carnegie’s content development process while handling multiple projects simultaneously and meeting tough deadlines; – Propose ideas for new exhibits, or ideas that would amend or improve existing exhibits, to Exhibits Creative Manager.

Project Management – Plan for and lead the content development process of an assigned project so that it ignites a successful team collaboration between exhibit staff, scientists, educators, and other subject matter experts. – Plan for projects to follow a (mostly) regular development process that contains all or some of the following phases of work: 1. Concept – 2. Schematic Design – 3. Detailed Design – 4. Production; – Schedule, track, and manage the exhibit and content development process in collaboration with Exhibits Creative Manager. Ensure all content deliverables from all team members are delivered on schedule and in proper formats. Confirm project schedule with Exhibits Creative Manager; – At relevant times, invite collections staff, registrar, visitor experience staff, educators, marketing, conservation, outside contractors, and/or others to participate in teamwork; – Report any issues that arise to Exhibits Creative Manager; – Arrange periodic reviews of work by Exhibits Creative Manager; – All costs associated with the content development of a project should be submitted to Exhibits Creative Manager for budget approval. Content Developer must work with exhibit designer to ensure adequate project monies are allocated toward content related acquisitions.

Benchmarking – Stay current in content development field to pursue best practices, initiate relevant partnerships, and serve new audiences.

Collaboration – Coordinate team’s review of your work and incorporate feedback; distribute exhibit content summaries, drafts, and updates for all projects; – Build successful relationships with scientists and other subject matter experts so that they understand and respect the specific needs of content created for a non-scientific audience in a gallery environment; – Translate scientific voice into one that is accessible to visitors; curate the “voice” of the museum through exhibition labels and multimedia in consult with Exhibits Creative Manager and Director of Exhibitions; – Collaborate with contract or staff registrar and/or conservator to help facilitate the acquisition or loan of specimens, artworks, and facsimiles for display. Determine what it is team wants to display, where team can get it from, and when they will need it. Where appropriate, make inquiries with lenders or potential lenders. Facilitate the exhibit designer making the official lending arrangements, paperwork, and assessments Communication – Confirm outcomes and/or decisions, made by the team, through the distribution of meeting notes or through email. Arrange for department administrative assistant to take notes at meetings when necessary; – Work with team to create presentations that describe process and progress of project to senior staff, marketing, development, and others given attention to the time needed to incorporate feedback. With Exhibits Creative Manager, determine when and how frequently these presentations need to happen and who should be included. Schedule presentations and meet deadlines.

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment:
• Pennsylvania Child Abuse History Clearance
• Pennsylvania State Police Criminal Record Check
• FBI Fingerprint Criminal Background Check
Obtaining the required clearances is completed as part of the new hire process.
Carnegie Museums is an Equal Opportunity-Affirmative Action Employer – Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity
(Posted 1/17)

Seasonal Tour Guides and Visitor Services Positions, Eastern State Penitentiary Historic Site, Philadelphia

Eastern State Penitentiary Historic Site (ESPHS) seeks outgoing, engaging and passionate people for the positions of Seasonal Tour Guide and Seasonal Visitor Services Staff. Both positions serve as the face of ESPHS. Detailed descriptions for each position appear below. Applicants may apply to one or both positions; please follow specific
instructions below.

Seasonal Tour Guides
Tour Guides are responsible for sharing the history and relevance of the penitentiary for a broad, general-interest audience. ESPHS’s guide-led programming includes brief hands-on and behind the scenes experiences such as unlocking a cell door or exploring the prison’s hospital, leading one-hour public and school tours of the site,
and staffing locations around the penitentiary to ensure a safe and educational environment for visitors. Other responsibilities include site maintenance, which entails cleaning exhibits and taking out the trash. Please note that Eastern State Penitentiary is a ruin and working conditions are not always ideal. Tour Guides spend their workday in outdoor conditions.

You are a great fit for this job if you are:
• A natural at leading conversations and making people feel comfortable.
• A clear, confident, thoughtful, and open public speaker who can foster space for
diverse opinions that may differ from your own.
• Willing to learn and share knowledge with people from a wide range of ages,
backgrounds, and interests. This includes politically and culturally sensitive
subject matter such as crime, race and prison stereotypes.
• Flexible and adapt quickly.
• Exceptional in providing customer service.
• Work well on your own, but also enjoy collaboration.
• Willing to work outdoors in all types of weather.
We especially encourage you to apply if you:
• Speak more than one language.
• Have a basic knowledge of the criminal justice system and prisons. This includes
personal and/or professional experience with the criminal justice system.
• Have ever been told you are a natural teacher or that you ask thought-provoking
questions.

About Seasonal Employment at ESPHS:
This position is seasonal, beginning on February 25th and ending on November 30th. Applicants must be available for weekday and weekend shifts (approx. 9 am to 5:30 pm); occasional early mornings and evenings required.
Hourly rate begins at $12.10/hr. After the completion of a performance review pay raises to $13.00/hr. There is also a bonus for seasonal staff who complete the entire season in good standing.

To apply, click the link below:
https://www.gapjumpers.me/questions/eastern-state-penitentiary-historical-site/qs-437/
The deadline for applications is Friday, February 1, 2019 at 5:00 pm. No phone calls, please.

Seasonal Visitor Services Positions

The Visitor Services team is responsible for creating a positive arrival and introductory experience for each and every visitor to the penitentiary. Responsibilities include welcoming and orienting visitors when they arrive at the Historic Site, selling admission and merchandise, distributing audio tour units, answering visitors’ questions, interacting with the public both in person and on the phone, and maintaining a clean and professional work environment. Visitor Services Staff also perform basic maintenance and upkeep of several locations and uphold safety and security standards. Please note that Eastern State Penitentiary is a ruin and working conditions are not
always ideal. Visitor Services staff spend a significant portion of their workday in outdoor conditions.

Qualifications for Visitor Services:
• GED or high school diploma.
• Cash handling experience.
• Retail experience preferred.
• Passion for learning and sharing knowledge with visitors from a wide range of
ages, backgrounds, and interests
• Comfortable working with the public.
• Ability to provide exceptional customer service in a fast-paced environment.
• Commitment to team process and fostering a collaborative work environment.
• Fluency in a language other than English a plus.
• Willingness to work outdoors in all types of weather.

Visitor services positions are seasonal and part-time (minimum of three days per week), beginning on February 25, 2019 and ending November 30th. Applicants must be available for weekday and weekend shifts (approx. 9 am to 5:30 pm); occasional evenings required. The site’s year-round staff is generally hired from the ranks of seasonal staff. Hourly rate begins at $11.00/hr. After the completion of an evaluation process the pay raises to $12.20/hr. Subsidized healthcare is available after a two month waiting period for seasonal staff who work a minimum of 30 hours a week.

To apply:
Please send a resume and cover letter with your availability to ko@easternstate.org. In your cover letter please include why you want to work at Eastern State Penitentiary and what you feel makes an excellent visitor experience at a museum/historic site. The deadline for applications is Friday, February 1, 2019 at 5:00 pm. No phone calls,
please.

Equal Opportunity Employer Statement:
Eastern State Penitentiary Historic Site Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, gender expression, arrest record or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
(Posted 1/17)

Director, Finance and Administration, Carnegie Museum of Art, Pittsburgh

One of the four Carnegie Museums of Pittsburgh (CMP), the Carnegie Museum of Art (CMOA) has an annual operating budget of approximately $18 million. The DIRECTOR, FINANCE & ADMINISTRATION is responsible for fiscal management of CMOA, including budgeting, forecasting, monitoring, and reporting; s/he also serves as the museum’s primary liaison with CMP’s controller’s and treasury departments, which provide centralized accounting, payroll, and related financial services for the museums. S/he identifies opportunities for increasing revenues and reducing expenses; contributes to overall planning efforts; and is responsible for day-to-day business operations, including working with relevant central departments such as human resources, auxiliary services, visitor services, and IT to improve effectiveness and efficiency. She/he works with the deputy director and other staff on organizational planning initiatives to ensure that the museum’s strategic goals are met in order to further the organizational mission. This is a Full Time position.

To Apply for this position – visit www.carnegiemuseums.org/opportunities > Click Search Jobs > Click Apply in the section titled Director, Finance & Administration, Req #154. It is recommended that you save both your resume and cover letter in one file and upload to submit.

EDUCATION AND EXPERIENCE: A bachelor’s degree with emphasis on business management, finance, and accounting and minimum of five years of progressively responsible work experience in financial administration, including experience with non-profit accounting and proficiency with computerized accounting software (preferably Blackbaud Financial Edge) and Microsoft Office products. Prior work experience in a cultural or educational organization and an advanced degree such as an MBA, MPA or comparable degree are desirable.

KNOWLEDGE, SKILLS, AND ABILITIES: The position requires financial acumen and the ability to perform and/or direct all relevant financial activities, including budgeting, forecasting, monitoring, and reporting for the museum, including multi-year, multi-million dollar projects. Strong organizational and communications skills, analytical problem solving, and ability to gather, analyze and communicate financial data and concepts. S/he must be collaborative and team-oriented and equally attentive to detail and to overarching goals. Accuracy and discretion are essential. Familiarity with human resources processes and procedures, visitor service and retail operations, and basic contracts are highly desirable.

PHYSICAL REQUIREMENTS: Work is primarily sedentary in nature, no special demands are required.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES: Operations: Actively foster communication and cooperation among museum departments and with relevant CMP components to further the mission and strategic goals of the museum – Work with the deputy director and other relevant senior staff on organizational initiatives and planning. Budget Preparation: With input from and under the supervision of relevant parties (e.g., CFO, deputy director, board and finance committee) develop and implement annual budget for CMOA’s operating, designated, and restricted funds, including: – Develop and implement annual budget process in conjunction with other relevant planning activities (e.g., strategic planning, exhibition planning, etc.), including providing guidance to deputy director, and department heads as needed; – Liaise with CMP controller’s office on process, allocation, and format; and with counterparts in central departments and Carnegie Museum of Natural History on shared revenue and expense projections; – Support the exhibitions department in developing budgets for exhibitions and related projects;
– Prepare necessary presentations for the finance committee, board meetings, and other purposes;
– Format and upload budgets in Adaptive Insights and Financial Edge.

Financial Analysis:
Monitor and analyze financial performance on a regular basis to ensure YTD revenue and expenses are tracking accurately against budget and make recommendations for mid-course corrections as required, including:
– Analyze weekly admissions and monthly financial reports, including fund surpluses/deficits;
– Disseminate monthly reports to managers on a timely basis; prepare special reports as needed; and help
managers to interpret and respond to data;
– Work with departments to monitor and control exhibitions and special projects budgets;
– Prepare and present budget reports to the deputy director, controller’s office, and board chair/finance committee; identify and anticipate problems/discrepancies and resolve them when possible; and proactively make recommendations for course corrections as required;
– Make forecast changes on a timely basis;
– Prepare other projections or analyses as required.
Reporting: Prepare and deliver reports on financial performance for board and finance committee meetings, budget presentations, staff meetings, etc. Contribute to CMP reporting efforts, such as the annual Allegheny Regional Asset District budget report and the Pennsylvania Cultural Data Project report, and internally for board manual updates and national museum association surveys.

Financial Operations:
– In accordance with CMP’s signatory policy and other relevant financial policies/procedures, approve and/or review invoices, check requests, wire transfers, cash advances, travel and business expense reports, and purchase card reconciliations for processing by CMP’s controller’s office;
– Provide training to staff to facilitate preparation the above. Also assist staff in resolving financial issues such as late or missing payments, incorrect postings, journal entries, fund transfers, etc.;
– Prepare journal entries and inter-fund transfers. Prepare monthly reconciliations of balance sheet accounts related to Oakland accounts receivable and deferred revenue;
– Reconcile admissions revenue and attendance information daily. Prepare analysis for monthly and annual performance reports and related projections for annual budget, price or hour adjustments, and free-day sponsorships;
– Oversee usage of corporate credit and purchase cards;
– Oversee distribution of petty cash;
– Maintain up-to-date roster of CMOA active funds, including opening new funds and deleting out-of-date funds as needed;
– Ensure financial/administrative policies and procedures are promptly disseminated to and understood by
CMOA staff.

Strategy/Financial Leadership:
With senior management and managers of earned revenue services, proactively seek ways to enhance earned and contributed income and control/reduce expenses. Contribute to strategic planning efforts, projection
modeling and cross-component initiatives to improve effectiveness and efficiency. Serve as a member of the CMP’s financial manager’s group.
Advancement:
Working with CMOA and CMP advancement and community engagement staff, provide strategic operational oversight to the management of CMOA development activity and aligning the accountabilities of CMOA fundraising and revenue building:
– Meet regularly with the deputy director and advancement and community engagement staff to develop overall fundraising goals and strategies;
– Establish and manage CMOA’s grant compliance and deliverables management.
– Oversee CMOA internal accountabilities with regard to grant management.
– Establish and monitor deadlines for staff to deliver information for grants and other funding needs.
– Prepare budgets and related information for grant applications; ensure funds are deposited in accordance
with donors’ intentions and expended according to donors’ guidelines; track and report on grant expenditures;
responsible for effort certification, status reports, and cash transaction reports for government grants.
Legal:
Using templates provided by CMP’s general counsel, work with staff to prepare contracts. In concert with
CMP’s general counsel, review all contracts and related legal documentation for accuracy and completeness
and to ensure compliance with CMP policies and procedures.

Personnel:
Serves as liaison with CMP’s human resources department to oversee personnel functions, including:
– Oversees processes and contributes to decision regarding to hiring, selection, promotion,
termination/discipline, and compensation, including accurate and timely submission of related forms;
– Oversees annual performance review process;
– Maintains up-to-date roster of employees and organizational chart;
– Ensures timely and accurate submission of museum’s time and attendance records.
Other:
Carry out additional projects and duties as requested to improve the financial and administrative operations of
the museum. Represent the deputy director at meetings if necessary, and work collaboratively across CMP on
the implementation of special projects as needed.
The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment
and as a condition of continued employment:
• Pennsylvania Child Abuse History Clearance
• Pennsylvania State Police Criminal Record Check
• FBI Fingerprint Criminal Background Check
Obtaining the required clearances is completed as part of the new hire process.
Carnegie Museums is an Equal Opportunity-Affirmative Action Employer– Minorities / Females / Veterans /
Individuals with Disabilities /Sexual Orientation / Gender Identity
(Posted 1/16)

Director, Visitor Services, Carnegie Museums of Pittsburgh, Pittsburgh

There’s no cultural organization in the world quite like Carnegie Museums of Pittsburgh. With a legacy of discovery and outreach dating back to 1895, today we are a family of four diverse, dynamic museums; Carnegie Museum of Art, Carnegie Museum of Natural History, Carnegie Science Center, and The Andy Warhol Museum. We’re committed to being inclusive, both onsite and online, and to exploring with our audiences the big ideas and issues of our time. Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community.

To Apply for this position – visit www.carnegiemuseums.org/opportunities > Click Search Jobs > Click Apply in the section titled Director, Visitor Services; Req #165. It is recommended that you save both your resume and cover letter in one file and upload to submit.

The DIRECTOR, VISITOR SERVICES is responsible for directing the planning and day-to-day management of the museums’ visitor services, admissions, parking, concierge staff, group visits, and volunteer and intern functions. Working closely with museums’ administrative, education and external relations staffs, as well as Oakland campus custodial, maintenance, security, finance, and membership departments, develop and implement professional practices and processes to ensure a meaningful and positive visitor experience; s/he guides, supervises, and mentors staff, aligning the activities of the department under her/his supervision with the museums’ missions and strategic objectives. This is a Full-Time position.

EDUCATION AND EXPERIENCE:
– Bachelor’s degree with coursework in business or arts administration preferred; – 5+ years supervisory experience in cultural management or senior-level customer service position, including financial controls; or – an equivalent combination of education training and experience. KNOWLEDGE, SKILLS, AND ABILITIES: – Proven leadership, supervisory, interpersonal and management skills are essential; – Resourceful problem-solver with excellent communication skills, including a demonstrated ability to work with colleagues from diverse backgrounds in a flexible and transparent manner; – Knowledge of customer service principles, practices, and procedures, and knowledge of museum audiences required;
– Functional knowledge of ticketing point of sales systems and financial record-keeping practices and procedures are necessary; – Ability to develop and implement effective initiatives and strategies to ensure consistent excellent customer service in all public areas of the museums.

PHYSICAL REQUIREMENTS: – Work requires ability to regularly walk all public areas of the museum and may include standing for long periods of time; – Some evening and weekend hours are required.

PRINCIPAL ACCOUNTABILITIES: Leadership – Lead departmental staff with a focus on customer service, organization and efficiency, ensuring our visitors are attended to professionally and promptly from their first point of contact with the museums; – Evaluate processes, protocol and work assignments of visitor services staff to maximize efficiency, coordination and first-class visitor experiences; – Work closely with other departments that affect the visitor experience (security, custodial, retail operations, and CMOA and CMNH external relations and education staffs) to ensure that there is accord on correct processes procedures and that they are implemented. Actively collaborate with other departments to recommend and implement improvements; – Maintain a well-informed, working knowledge of the exhibitions, programs and offerings available from CMOA and CMNH for ongoing training of visitor services staff and the general public. Manage museums’ switchboard mailbox system; ensure that all incoming phone calls reach current and accurate information regarding museums’ programs and membership; – Participate as a senior member of each museum’s staff in the planning and implementation of their strategic plans; – Collaborate with security, CMP risk assessment manager, and managers of visitor-facing staff to ensure training and implementation of safety, emergency, risk management, and incident reporting procedures; – Serve on cross-museum committees and task forces, as needed, and assume lead role to strategize and implement improvements to accessibility accommodations, inclusion, visitor experience, and Oakland operations; – Serve as an advocate for the visitor while simultaneously promoting the welfare of the museums; serve as a point of contact for a variety of visitors with diverse interests and abilities to ensure a positive visitor experience; resolve visitor concerns and complaints to their satisfaction and the museums’. Use discretion to report complaints to appropriate managers and collaborate with other departments to devise minimization strategies for recurring complaints; – Develop, monitor and manage departmental budges approve invoices and purchases; report admissions and parking revenue on a monthly basis to financial components of CMNH and CMOA. Report admissions, demographics, program, and scholarship statistics to museums, their boards, and central Advancement personnel as needed; – Collaborate with CMP, CMNH and CMOA departments and relevant staff to advance the
museum’s ambitions; represent the museums at professional museum organizations; establish, cultivate, and maintain relationships with colleagues in the field which benefit the museums’ programs; responsible for other duties as assigned.

Admissions and Events: – Schedule, train, and supervise visitor services staff, ensuring adherence to admission procedures, museum and program information is current and accurate, and that financial controls are performed accurately; – Gain expertise in museums’ ticketing and reservation and parking systems to train and supervise staff, as well as ensuring high quality service and financial controls; – Coordinate with marketing, special events, security, and education departments to ensure efficient ticketing, crowd control, and parking operations for museum events; – Guide admissions desk staff in balanced messaging at point of purchase; develop framework that supports messaging of a broad range of programs and offerings from both museums, as well as opportunities for advance sales and membership sales; – Promote audience-centric values among visitor services admissions and concierge staff, as well as across the museums, especially with departments who reach/impact our visitors’ experiences. Develop strategy, platform, and team of visitor services concierges to assist visitors and ensure positive experiences and orientation throughout the museums’ public spaces; – Collaborate with colleagues in CMP Facilities, Planning & Operations and other visitor-facing departments. Establish oversight with regard to the comfort and cleanliness of public spaces. Work closely with security on questions of safety and distinguishing among the roles of security and visitor services staff in public spaces. Make sure all issues are seen to immediately and efficiently. Serve as customer service resource for public-facing staff campus-wide; – Convene regular meetings of front of house staff; communicate daily and upcoming activities which may affect the visitor experience; troubleshoot to solve facility and visitor problems with group.

Parking and Portal Entrance Management: – Establish welcome and exit standards for personnel deployed in parking lot and garage. Coordinate with museums’ Risk Assessment Manager to ensure traffic safety standards are met. Create cross-training program for seamless, superior customer service and visitor experience inside and outside museums; – Oversee parking operations and administration, including annual budget, service agreement with external parking vendor, coordination with CMP staff to ensure compliance of insurance, permits, and taxes; coordination with FP&O to coordinate maintenance and utilities; and maintaining internal inventories and billing of parking tickets.

Group Visits and Program Registration: – Manage group visits and program registration office to ensure group visits staff and museum education departments coordinate as tours, programs, and CMNH outreach bookings are scheduled to ensure proper invoicing, timely payments and processing; work with supervisor of group visits office, financial analyst, and financial components of both museums to ensure payment policies and procedures are followed, and record keeping is accurate and timely to maintain financial and data integrity.

Volunteers and Interns: – Develop, implement and maintain ongoing formal volunteer and intern program, which serves CMOA, CMNH, the Andy Warhol Museum, and central CMP services. Develop standards, policies and procedures to recruit, select, and place volunteers throughout the museums to ensure a program that satisfies both the museums and volunteers. Develop, implement and maintain an annual recognition for volunteers. Remain informed of best practices in volunteer management as well as Pennsylvania regulations for background.

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment:
• Pennsylvania Child Abuse History Clearance
• Pennsylvania State Police Criminal Record Check
• FBI Fingerprint Criminal Background Check
Obtaining the required clearances is completed as part of the new hire process.
Carnegie Museums is an Equal Opportunity-Affirmative Action Employer– Minorities / Females / Veterans / Individuals with Disabilities /Sexual Orientation / Gender Identity
(Posted 1/16)

Rentals Coordinator, York County History Center, York

The York County History Center, a cultural non-profit located in downtown York, PA, seeks a motivated, innovative, and enthusiastic Rentals Coordinator to support the organization’s transformation into a significant county-wide and regional cultural destination.

The Rentals Coordinator is responsible for attracting, contracting and coordinating rental events at three primary York County History Center sites.  Ability to market and secure rental opportunities from businesses, families and the community is essential. Successful individuals will orchestrate all rental details including contracting, securing staff support, and confirming details for all parties. Periodically may be asked to assist with school or group tours. This is a part-time position, with a flexible schedule, requiring 15 -18 hours per week.

Skills necessary to perform the position include attention to detail, organized, exceptional communication skills and abilities to build relationships. Must be skilled in the use of Microsoft Office.  The ability to work within a dynamic environment and work flexible hours to meet rental requirements is needed. A two or four-year post-secondary degree is highly preferable. A valid PA driver’s license is required.

The York County History Center is an Equal Opportunity Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.

Please submit cover letter, resume, and three professional references no later than February 1st to:  Rentals Coordinator Search, York County History Center, 250 E. Market St., York, PA 17403, or to ssmith@yorkhistorycenter.org.  No phone calls, please. www.yorkhistorycenter.org
(Posted 1/16)

Chief Executive Officer, Cliveden of the National Trust, Philadelphia

Cliveden of the National Trust, a historic site of national reputation for its leadership in preservation and interpretive programming, is seeking a chief executive officer to guide its development and growth into the next generation. Cliveden is the site of the Revolutionary War Battle of Germantown and the longtime home of the Chew family, dating back to Benjamin Chew (1722-1810), Chief Justice of Pennsylvania and a prominent slaveholder, and continuing until the family donated the property to the National Trust for Historic Preservation in 1972. Cliveden attracts visitors and interest from across the nation, but in its programming makes a special effort to engage the diverse peoples in the Philadelphia region. Cliveden is a co-stewardship site of the National Trust for Historic Preservation that is operated by Cliveden, Inc. in collaboration with the National Trust as the owner of the buildings, grounds, and collections at the property.

A comprehensive position description will be made available to qualified applicants but the Board of Directors seeks a Chief Executive with demonstrated capability in:

Strategic Planning
Financial Management
Development
Communications and Stakeholder Collaboration

Of these skill sets, the Board intends to prioritize Development and Strategic Planning. Applicants are requested to focus emphasis on their relevant experience in these areas.

For more information about Cliveden of the National Trust, please visit the following sites:
• Cliveden of the National Trust: www.cliveden.org
• Pew Q&A with David Young: https://www.pcah.us/post/inside-cliveden-national-trust-qa-executive-director-david-young
• National Trust Preservation Leadership Forum blog post on Liberty to Go to See: http://forum.savingplaces.org/blogs/special-contributor/2014/09/05/living-history-offers-a-sense-of-beingness-at-cliveden
• National Trust Preservation Leadership Forum blog post on the Revision of Cliveden’s NHL: http://forum.savingplaces.org/blogs/special-contributor/2012/10/05/a-second-look-at-a-landmarks-history
Cliveden, Inc. is an EEO Employer.
Applications consisting of cover letter, resume and references must be directed to Cliveden Search Committee at cboyce@intermissionllc.com. PHONE CALLS WILL NOT BE ACCEPTED.
(Posted 1/14)

Director of Facilities, York County History Center, York

The York County History Center, a cultural non-profit located in downtown York, PA, seeks a motivated Director of Facilities to support the organization’s transformation into a significant county-wide and regional cultural destination. As such, the director will oversee the History Center owned and operated museums, historic properties, replica Court House and murals.  The Director of Facilities has primary responsibility for oversight of these facilities including maintenance, security operations, working with contractors, and future facilities planning.

Candidates will have extensive experience in a construction or building maintenance field.  Knowledge of the maintenance of historic properties is desired. Demonstrated ability to work collaboratively with a team, and manage multiple projects is key to a successful candidacy.

This is a full-time position. Candidates must have a valid PA driver’s license and be able to lift up to 40 – 50 lbs.  Backgrounds checks are required.

The York County History Center is an Equal Opportunity Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.

By February 1st, please submit a cover letter, resume, and three references to:  Director of Facilities Search, York County History Center, 250 E. Market St., York, PA 17403, or ssmith@yorkhistorycenter.org.  No phone calls, please. www.yorkhistorycenter.org
(Posted 1/11)

Manager, Visitor Services, Eastern State Penitentiary Historic Site, Philadelphia

Eastern State Penitentiary Historic Site (ESPHS) seeks a self-motivated and organized team
player with strong management skills and a passion for providing an exceptional visitor
experience for the position of Manager, Visitor Services.
This position oversees the daily operations of Visitor Services and periodically the daily
running of the historic site, ensuring the professional operations and appearance of these
areas and an exceptional visitor experience.
This position is responsible for maintaining procedures for Admissions and ensuring the
ticketing system and registers are operational and up to date. Maintaining audio unit levels
for the different seasons of the historic site and work with the audio company to ensure the
units are equipped with the most up to date information. Ensuring that the site successfully
closes on a daily basis, daily deposits are made and all cash related operations check out.
Other responsibilities include involvement in hiring, training and supervising both full-time
Visitor Services staff members and seasonal Visitor Services staff members. Managing the
frontline staff a couple of days a week; making their daily schedules, overseeing the staff in
their respective spaces and assigning projects as needed. Communicating and working with
staff across the organization. Some work on weekends, holidays and evenings is required.
Qualifications:
• A minimum of two years of visitor services experience for a mid to large size
museum or attraction; or an equivalent combination of education, training and
experience.
• A minimum of two years of management or supervisor experience.
• Commitment to team process and fostering a collaborative working environment.
• Passion for providing an exceptional visitor experience.
• Ability to be an energetic leader that models best practices for staff.
• Skilled in problem-solving, multitasking and time management.
• Bachelor’s Degree in relevant field preferred.
Salary and benefits: Competitive salary and benefits.

To Apply: Please send a resume and cover letter to Shelly Sickbert, Associate Director
Visitor Services and Operations at ss@easternstate.org. In your cover letter, explain why
you are passionate about providing an exceptional visitor experience. The deadline for
applications is Friday, February 8, 2019 at 5 PM. No phone calls please.

About ESPHS:
When Eastern State opened more than 180 years ago, it changed the world. The first prison of its
kind – a penitentiary – it was designed to inspire true regret in the hearts of criminals. The
building itself was an architectural wonder; it had running water and central heat before the White
House, and attracted visitors from around the globe. Although the prison now stands in ruin, its
story remains relevant today.

Eastern State Penitentiary opened as a historic site in 1994, and attracted just over 10,000 daytime
visitors – in 2018 it was visited by more than 250,000. The penitentiary is open every day, year–
round from 10:00 a.m. to 5:00 p.m. For more information please visit easternstate.org.

About Terror Behind the Walls:
Since 1991, Terror Behind the Walls has grown to become one of the largest and most
sophisticated haunted attractions in the country. Today, Terror Behind the Walls is the single
largest source of revenue for Eastern State Penitentiary Historic Site, Inc., the 501(c)(3) tax–
exempt, charitable organization that administers both the daytime prison tour program and the
Halloween fundraiser.
Terror Behind the Walls runs on select evenings from mid-September through mid-November
and does not affect operation of the historic site, which remains open for daytime tours seven
days a week, year round.
(Posted 1/11)

Collections Manager, York County History Center, York

The goal of the York County History Center is to inspire the exploration of York County’s rich cultural heritage, including its people, culture, and the events that shaped history both on local and national scales. The History Center’s artifact collection encompasses more than 90,000 artifacts highlighting nearly 300 years of York’s impressive history. These artifacts document the development, culture, and contributions of the York County community.

The Collections Manager assists with all aspects of the History Center’s artifact management, registration, and preservation. Under the supervision of the Director of Collections, the Collections Manager will inventory and catalog objects, maintain object files, donor records, and information, and process object loans, acquisitions, and deaccessions. This position will work closely with collections volunteers, interns, and other inventory focused staff. This position will also assist with exhibition development and collections themed public programs as well as other History Center special events.

This is a full-time, one-year renewable, benefits eligible position. Benefits include vacation time, sick time, paid holidays, medical, dental, and 403(b) retirement plan. For full position description please visit our employment page or click here.

Qualifications include: Minimum of a Bachelor’s Degree in Museum Studies, History, Public History, or have current experience working/volunteering in a Collections Department. Master’s Degree in Museum Studies preferred; Must have a solid understanding of museum best practices and professional collections management and registration practices; Excellent interpersonal skills in working with staff members, donors, interns, volunteers and visitors; Excellent organizational, computer skills, research, and writing experience needed; Working knowledge of PastPerfect museum software preferred; Attention-to-detail and ability to multi-task in order to appropriately apply collections management policies and maintain artifact records for multiple sites; Individual must be self-motivated and able to work amiably in a team; Knowledge of museum nomenclature and understanding of basic conservation methods is required; Must have the ability to lift and move objects weighing up to 40 pounds, sit/stand for long periods, crawl on floor, and climb a ladder; Current Driver’s License required.

The York County History Center is an Equal Opportunity Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.

To apply, email your cover letter and resume to Rachel Warner, Director of Collections, at rwarner@yorkhistorycenter.org by January 18, 2019. No phone calls, please.
(Posted 1/7)

 

PT Collections Inventory Assistant, York County History Center, York

The goal of the York County History Center is to inspire the exploration of York County’s rich cultural heritage, including its people, culture, and the events that shaped history both on local and national scales. The History Center’s artifact collection encompasses more than 90,000 artifacts highlighting nearly 300 years of York’s impressive history. These artifacts document the development, culture, and contributions of the York County community.

The Collections Inventory Assistant’s primary duty is to assist the Director of Collections and other department staff in executing a complete inventory of the museum’s collections in preparation for their relocation to the History Center’s future and alternative museum sites.

This is a part-time, one-year, renewable position. For full position description please visit our employment page or click here.

Qualifications include: Minimum of a Bachelor’s Degree in Museum Studies, History, or related field; current experience working/volunteering in a Collections Department preferred; Must have a basic understanding of professional collections management and registration practices; Excellent computer skills and attention to detail; Ability to work collaboratively and amiably with Collections Department staff and volunteers; Working knowledge of PastPerfect museum software preferred; Must have the ability to lift and move objects weighing up to 40 pounds, sit/stand for long periods, crawl on floor, and climb a ladder; Current Driver’s License required.

The York County History Center is an Equal Opportunity Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.

To apply, email your cover letter and resume to Rachel Warner, Director of Collections, at rwarner@yorkhistorycenter.org by January 18, 2019. No phone calls, please.
(Posted 1/7)

 

Director of Conservation, The Conservation Center for Art and Historic Artifacts, Philadelphia

The Conservation Center for Art & Historic Artifacts (CCAHA) seeks a senior level conservator with specialization in paper, book, or photograph conservation to serve as the Director of Conservation for our laboratory in Philadelphia, PA. The Director of Conservation will manage, maintain, develop and strengthen CCAHA’s conservation services while working externally to advance the Center’s position as a national leader in the documentation, treatment, and preservation of cultural heritage. We seek a strategic thinker with a willingness to embrace innovation in advancing CCAHA’s goals and manage multiple priorities.

The Director of Conservation is part of CCAHA’s highly collaborative leadership team and heads a dynamic team of conservators, senior level conservation assistants, conservation and housing technicians, and post-graduate fellows. The Director of Conservation has both internal and external facing responsibilities and interacts regularly with Board members, clients, community partners, and funders. She or he must maintain awareness of trends and best practices in the field of conservation and also have an interest in and familiarity with the needs of our museum, library, and archives clientele.

Responsibilities

The Director of Conservation’s responsibilities include managing the Center’s conservation lab; assigning and scheduling treatments; working with clients to develop and execute conservation treatment, preservation housing, digitization, and consulting projects and communicating throughout the process; acting as a mentor and consultant to conservators and technicians during conservation treatments; reviewing and approving reports; maintaining the departmental budget; taking an active role in business development; and representing CCAHA with external partners via conference presentations, educational events, and meetings.

Qualifications

The ideal candidate will have a Master’s of Arts or Science degree in art conservation or Master’s degree in library science, art, or art history plus a certificate of advanced study in conservation accompanied by significant experience working in the field of conservation. She or he will have a desire to work as part of a team, have prior supervisory experience, and a willingness and ability to travel to meet with clients and represent CCAHA at conferences.

The salary is commensurate with experience. CCAHA offers an excellent benefits package. Preference will be given to applicants eligible to work in the United States.

Click here to download the full job description.

To apply, please send a cover letter and CV to ccaha@ccaha.org and reference Director of Conservation Search in the subject line. The position will remain open until filled, with preference given to candidates that submit their application package by January 21, 2019.

If you would like to discuss the position or have questions, please contact Laura Hortz Stanton at lhortzstanton@ccaha.org.
(Posted 1/7)

 

Manager, Operations, Please Touch Museum, Philadelphia

Please Touch Museum (PTM) seeks a Manager Operations is responsible for overseeing all PTM’S operational capacities of daily operation including but not limited to: facility oversight, emergency procedures, inventory, custodial, grounds keeping, security and transportation. The Manager will also perform and supervise preventative maintenance related to HVAC, electrical, plumbing, security, environmental, safety, custodial and events coordination.

Other responsibilities include but not limited to: Works with Director, Operations, regularly inspect the Museum facility; continually explore and implement process improvement measures; plans and direct outside vendors/contractors; services as secondary contact for facility related emergencies, which may require evening and weekend work; ensures overall cleanliness and functionality, upkeep and appearance of museum properties; assist Director, Operations with developing programs to train all employees on Fire/Life Safety Emergency and OSHA Procedures; ensure all fire, health and life safety regulations are being followed as mandated by OSHA; directs, supervises and schedules all aspects of Operation; develop and maintain work-order system; responsible for managing staff; budgetary responsibilities; assist developing, implementing and maintaining short and long term planning for facility infrastructure, and assist in preparing and negotiating Service Agreements

Minimum Requirements:  Four plus years of strong management experience in areas of project management; Engineer license strongly preferred; facilities operations,  safety and emergency preparedness programs and operations; broad knowledge of electrical, plumbing, mechanical and structural maintenance including building regulations and code requirements; strong understanding of building mechanical systems; minimum of 2 years of managing in a similar facility (preferably Museum setting) engineering certification preferred; demonstrates excellent management skills; excellent Microsoft suite including word, excel; working knowledge of HVAC and other mechanical and electrical systems required; demonstrate the ability to proper draft and complete RFP’s; excellent knowledge of building systems; able to manage multiple, time-bound projects; demonstrates excellent organization skills; strong communication and interpersonal skills, team player and experience in training staff on new operational procedures.

Please Touch Museum offers an excellent work environment, a comprehensive benefit package, and competitive salary.  To apply for this opportunity, please email your cover letter and resume: CHRO, Please Touch Museum, 4231 Avenue of the Republic, Philadelphia, PA 19131; fax to: (215)-581-3182; Email: employment@pleasetouchmuseum.org. Office phone:  215-581-3189  EOE
(Posted 1/7)

Executive Assistant to President and CEO, Please Touch Museum, Philadelphia

Wouldn’t you rather be working within a playful, educational, nonprofit museum than a routine business environment? Please Touch Museum (PTM), the leading children’s museum may be the right place for you! PTM seeks an Executive Assistant to President & CEO to manage the strategic administrative functions and effectiveness of the office of the President & CEO and acts as a liaison for the Museum to the Board of Directors and community. This position performs time-sensitive project management responsibilities and often confidential information that involve composing letters and documents, utilizing technology tools to the fullest and professionally communicates.

Responsibilities include, but not limited to, facilitate the day to day needs of the CEO office by handling all administrative aspects, such as: calendar management; event coordination; project managing; first contact for calls and visitors for President & CEO; organize and expedites the flow of work through the President & CEO office; act as direct operational liaison to Board of Directors; prepare and distribute agendas and Board meeting packets: monitor Board participation and assist with new Board member orientation; prepare and draft well written correspondences and contracts; coordinate special projects; participate in internal committees and activities; make reservations for meetings or events; make travel arrangements; arrange conference calling sessions; manage community events; work with the internal catering; ensure thorough project management documents are completed prior to any activity, and tracks and monitors Executive department budget expenses and assist with the board and board committee work.

Requirements:

Associate degree with emphasis on Field of study: Administrative Assistant Communications, or related fields; Administrative certifications a plus; 3-5 years’ experience supporting an Executive; excellent calendar management skills; proven ability to interpret organizational polices, contract, and grants;  proven ability to abide by confidentiality requirements; advanced time management skills; ability to work under pressure in a professional manner; ability to multi-task and prioritize multiple assignments; project tracking required; strong project management skills required; excellent internal and external communications; experience working with Board of Directors, donors and government officials;  experience in database management, spreadsheet applications, presentation and report preparation; demonstrated ability to work in a team environment; experience in budget and expense tracking required; able to work independently. Proficiency in Microsoft Office Suite; must demonstrate strong interpersonal skills, maturity and good judgment; strong initiative, problem solving skills; able to provide support to a variety of projects; detail oriented; and flexible, to be able to adapt to changing priorities with ease.

To be honest; PTM is not for everyone. If you dislike a fun educational environment and a collaborative workforce, then PTM is probably not for you. If you do like an excellent work environment with emphasis on play, a comprehensive benefit package, and competitive salary this position maybe right for you.  To apply for this opportunity, please email your cover letter including your accomplishments and resume to: CHRO, Please Touch Museum, 4231 Avenue of the Republic, Philadelphia, PA 19131; fax to: (215)-581-3182; Email: employment@pleasetouchmuseum.org. Office phone:  215-581-3189 EOE
(Posted 1/7)

Fallingwater Institute Program Manager, Fallingwater, Mill Run

This is a full time position offering a competitive salary and fringe benefits package and the chance to work on educational programs for an architectural masterpiece. Interested candidates should send a letter, resume and salary requirements to wpcjobs@paconserve.org and list FW Institute in the subject line of the email.

Fallingwater, Frank Lloyd Wright’s architectural masterwork, has a full time opening for a Fallingwater Institute Program Manager. This newly created position will oversee the Fallingwater Institute Program, supervising and assisting residency instructors, and will directly supervise a Lead Educator. Responsibilities include handling the application and admissions processes, managing studio spaces and materials, tracking expenditures and monitoring budget, handling correspondence to students, teachers and group leaders, and observing and evaluating Fallingwater Institute programs. Will lead guided hour tours of Fallingwater, as needed. This position reports to the Curator of Education and is located in Mill Run, PA.

Required qualifications include an undergraduate degree, preferably in museum education, art/design education, studio art/architecture/design, art or architecture history, or a closely related field of study and/or at least 7 or more years of professional experience working in museum education. 3-5 years of demonstrated ability to communicate, motivate, lead and relate effectively to a wide variety of individuals. Must possess excellent written and verbal communication skills and reflect a positive, professional demeanor in a variety of situations. Prior supervisory experience is strongly preferred. Must be flexible with schedule and be available to work days, evenings, weekends and holidays as needed.
(Posted 1/7)

 

PT Volunteer Coordinator/Recruiter, Pennsylvania Trolley Museum, Washington

For Us, It’s a Mission:
Our mission is to communicate the story of Pennsylvania’s Trolley Era to a diverse audience through the preservation, interpretation, and use of its collection of electric railway and railroad equipment, associated artifacts and photo/document archives, and to ensure that its visitors have an enjoyable and rewarding educational experience. Over the past 10 years, the Pennsylvania Trolley Museum (PTM) has seen tremendous visitor growth, with over 31,000 people walking through PTM’s doors each year. In order to more effectively connect with our visitors and provide them with a more rewarding educational experience, we plan to build a new integrated, immersive complex that will significantly expand our education programs and serve as our new “front door”. If you believe in building an enjoyable and rewarding educational experience and have a passion for making great things happen, we want to talk to you.

Description:
The Pennsylvania Trolley Museum (PTM) is seeking an enthusiastic and dedicated part-time Volunteer Coordinator/Recruiter to help recruit and engage the museum’s growing community of volunteers. PTM depends largely on volunteers for continued operation and success, with more than 150 regular volunteers who serve in every capacity involved in the day-to-day operation at the museum. This position will primarily focus on volunteer recruitment, on-boarding of new volunteers, and maximizing volunteer success and contributions to PTM.

Duties and Responsibilities:
Plan and coordinate the Museum’s efforts to recruit new volunteers, including identifying and partnering with local educational institutions and other organizations to provide volunteer opportunities
Publicize and market the Museum’s efforts to recruit and retain volunteers through social media and other platforms
Oversee the process of integrating volunteers into the museum community through interviewing, processing background checks, and appropriate placement for successful retention
Maintain the museum’s Volunteer Information Database
Plan and coordinate programs, meetings, and other appreciation activities to enhance the volunteer experience, including the annual volunteer recognition dinner and holiday event
Review volunteer policies and procedures
Participate in the planning and implementation of museum activities that require a high level of volunteer participation (special events, public programs, etc.)
Establish and maintain effective working relationships with staff, volunteers, volunteer department managers, community groups and organizations, and the general public

Requirements:
Bachelor’s degree in an appropriate discipline or equivalent combination of education and relevant experience
Experience recruiting and working with volunteers in a non-profit setting
Excellent verbal and written communication skills
Friendly and welcoming approach to working with the public

This is a part-time non-exempt position that reports to the Executive Director. It is expected that this position will work an average of 24 hours per week, including weekend and evening hours when there is a high level of volunteer activity. The number of hours can vary depending upon the needs of the position.

Please send cover letter and resume to: HR@pa-trolley.org
The deadline to submit applications is January 16, 2019.
No phone calls please.

About the Pennsylvania Trolley Museum:
The Pennsylvania Trolley Museum (PTM) is a nonprofit nationally significant trolley museum and unique heritage site located in southwestern Pennsylvania. Visitors are invited to ‘ride into the past’ on antique trolleys and discover one of the most transformative periods of American history through preservation, interpretation, special events, and educational programs.
(Posted 1/2)

Museum Curator, The Cumberland County Historical Society, Carlisle

The Cumberland County Historical Society (EOE) located in Carlisle, PA seeks a highly motivated, energetic Museum Curator. The position reports directly to the Executive Director.

Salary Range:
$30,000-$40,000 with Primary Health Care, Dental, Vision, Life Insurance offered

Target Start Date:
June 2019

How To Apply:
Interested candidates should email: 1. cover letter 2. resumé and 3. contact information for three professional references no later than February 22nd, 2019 to jillari@historicalsociety.com. Attached documents will only be accepted in Microsoft Word or PDF formats. No phone calls.

Institutional Profile:
The Cumberland County Historical Society, founded in 1874, is dedicated to collecting, preserving, interpreting and promoting the rich history of Cumberland County, PA. A paid staff of 19 and volunteer Board of Trustees of 15 actively implements the organization’s vision to become a national model for demonstrating how history, story-telling, material culture and preservation promotes social well-being, service and citizen engagement with local resources. A copy of our 2015-2020 Strategic Plan can be found here: https://www.historicalsociety.com/wp-content/uploads/2018/05/CCHS-strategic-plan-2018-update.pdf

Job Summary: Supervising a part-time Assistant Curator and part-time Collections Manager, the Curator is responsible for all CCHS exhibits, exhibit outreach, museum-related development and fundraising, museum management and direct oversight of the Society’s 10,000+ objects and artifacts. The position takes the lead role on the strategic direction of the museum, including; planned capital campaign collaboration with the Executive Director and Development Committee, leading the Society through AAM’s accreditation process, and enhanced community accessibility to the museum using participatory models known in the industry. The Curator serves on Museum Committee and other committees as appointed by the Executive Director. The Curator is responsible to the Executive Director with all the rights, responsibilities and benefits as described in the Personnel Policy Manual.

Job Duties:
• Provides oversight and assistance in the conceptualization and implementation of all Society exhibits in all locations and ensures these exhibits align with Society programmatic, marketing and development goals and objectives.
• Assists with the solicitation of monetary donations for the Society and Museum in coordination with the Executive Director and marketing and development staff and assists with planned giving initiatives for the Society and Museum.
• Supervises interns, volunteers and curatorial staff to ensure all proper physical and intellectual controls for the collections are maintained.
• Develops policies, plans and procedures to drive strategic direction of the Museum.
• Provides workshop trainings to staff and volunteers related to Museum activities.
• Provides or helps coordinate special content presentations or lectures related to Cumberland County material culture and history.
• Quickly answers requests and inquiries from other professionals and the public.
• Attends professional conferences, seminars and trainings pertaining to duties.
• Participates in the Museum Committee and assists Chair in developing agendas for meetings.
• Assigns collections research and research related to exhibits in production.
• Develops department plans for the strategic growth of the Society collections through collecting plans and furnishing plans.
• Assists in the preparation of the annual museum budget.
• Takes the lead role in coordinating CCHS’ AAM Accreditation application initiative and oversees the completion of core documents needed for the application process.
• Represents the Society at special events and receptions to promote the activities, goals and aspirations of CCHS and the Museum.
• Assists in initiating and developing publications related to the collections.
• Helps develop print and digital media marketing materials in conjunction with the Community Outreach department to promote the Museum and collections.
• Informs and takes direction from the Society’s Strategic Plan and Community Outreach Plan in the promotion of the CCHS and the Museum.
• Takes lead role in the development and/or coordination of CCHS Interpretive Planning to include all spaces including the Two-Mile House and G.B. Stuart History Workshop.
• Assists, and in some cases leads coordination of, selected special events, initiatives and tours to promote the mission of CCHS and the Museum.

Qualifications:
• Degree in public history, museum studies or a closely related field
• Knowledge of professional museum principles, standards and best practices
• Knowledge of research tools and methodology
• Good written and oral skills
• High level of interpersonal skills
• Self-directed, motivated, highly organized and conscientious
• Experience with computerized museum records management
• Previous experience working in a museum or historic site
• Ability to work pre-scheduled evenings and occasional weekends
• Flexibility and ability to occasionally shift priorities to meet overall needs of Society
(Posted 12/28)

Director of Development, Everhart Museum, Scranton

The Everhart Museum seeks a new Director of Development at an exciting time of transition and opportunity having recently renovated its fine art galleries and opened a newly expanded classroom. The Museum’s next fundraising leader will bring the vision, drive, and creativity to reach fundraising goals with an emphasis on growing stewardship, membership, major gifts, campaigns, and opening new revenue markets. The Director of Development will be a knowledgeable advocate for the Museum, an inspiring leader, a persuasive and articulate communicator, and a relationship builder.

This is an opportunity to serve on the Museum’s leadership team, to work with talented colleagues and to position a strong development program for significant growth. The Museum Director needs a strong leader who can articulate both the possibilities of funding opportunities and will be her partner in working with the Board of Trustees in reaching development goals.

The Museum’s Director of Development will need to be a highly skilled and effective fundraiser who can envision new partnerships and engage new audiences, set and exceed goals and expectations, initiate and grow relationships, motivate and inspire action in others, all while raising funds that will build a strong foundation for the Museum’s growth.

Basic Function:

The Director of Development serves as the frontline fundraiser for the Everhart Museum and has primary responsibility for the success of the Museum’s entire fundraising effort. Working closely with the Executive Director and members of the Development Committee of the Board, he or she is responsible for strategizing, overseeing, and maintaining growth in membership, annual giving, corporate partnerships, government and foundation grants, and major gifts to support and sustain the Museum. In addition, he or she is an essential partner with the Executive Director in the strategic planning and execution of an endowment campaign. He or she functions as a knowledgeable and highly accountable museum professional and as an energetic self-starter who balances multiple projects simultaneously in a high pressure, demanding environment.

Position Relationship:

The Director of Development reports to the Executive Director. He or she also works collaboratively with the other Museum senior staff to achieve additional audience development, marketing, and public relations goals.

Key Responsibilities:

o    Develop a strategy for the long-term financial support of the Museum, in close collaboration with director, board, and senior staff.

o    Create fundraising goals and aggressively execute them. Solicit and steward a portfolio of donors, increase membership, and develop significant proposals for grants.

o    Implements Annual Fundraising Building Blocks Designed to Raise Significant Operating & Capital Costs: annual fund; major gifts & endowment; special fund raising events & sponsorships; museum memberships; grants (corporate, foundation, government).

o    Develop a schedule of creative and compelling cultivation events.

o   Provide strong strategic support to senior staff and board members in cultivation and solicitation. Effectively manage research, information, and organization for donor efforts.

o  Oversee the development and implementation of strategic communications and media relations program.

o    Oversee and/or create materials developed and used for Development activities.

o Plan, manage and implement annual and long-term fundraising plans designed to achieve operating and strategic objectives.

o    Develop and oversee the facility rental program and other potential earned income revenue streams.

Essential Requirements:

o    Minimum BA/BS degree; CFRE or advanced professional fundraiser status a plus.

o    Minimum of three years of fundraising experience.

o    Proven success in all aspects of campaign leadership, donor solicitation and cultivation, and fundraising program management.

o    Experience in effectively engaging staff, trustees, and volunteers in cultivation, solicitation, and stewardship activities.

o    Excellent organizational, writing, and oral communication skills and a high degree of discretion.

o    Knowledge of current strategies and trends in the field.

o    Ability to work effectively under pressure and meet deadlines.

Benefits:

Benefits include paid time off, including annual leave and Museum holidays; and contributory medical insurance

Interview Process:

The Executive Director will review all applicants. The top five candidates will be interviewed by the Executive Director, the top three will be brought in to meet staff and select members of the Board Personnel Committee. The final hiring decision is made by the Executive Director after receiving input from staff and the board.

How to Apply:

Applicants should submit a resume, a one-page narrative describing interest and experience, and the names of three references.

Send resume and accompanying materials to: Aurore Giguet, Executive Director Subject: DOD   Email: employment@everhart-museum.org

The position is currently vacant and will be filled at the earliest possible opportunity.
(Posted 12/18)

 

Director of Safety and Emergency Planning, Carnegie Museums of Pittsburgh, Pittsburgh

There’s no cultural organization in the world quite like Carnegie Museums of Pittsburgh. With a legacy of discovery and outreach dating back to 1895, today we are a family of four diverse, dynamic museums; Carnegie Museum of Art, Carnegie Museum of Natural History, Carnegie Science Center, and The Andy Warhol Museum. We’re committed to being inclusive, both onsite and online, and to exploring with our audiences the big ideas and issues of our time.

Carnegie Museums of Pittsburgh is interested in candidates who, through their experience and collaborations, will contribute to diversity and excellence of the Carnegie Museums community.

PRIMARY FUNCTION
Responsible for development and management of programs, procedures, and staff associated with physical security, emergency response, general investigations and the operational integration of electronic security surveillance and access control systems among all museums. Acts as CMP liaison with third party security firm. Directs the operational functions necessary to ensure the protection of people and assets within Carnegie Museums of Pittsburgh.

Responsible for collecting, analyzing and synthesizing data related to hazard mitigation and other emergency planning and responsible for effectively and efficiently supporting multiple simultaneous projects including the following activities that could include but are not limited to: conducting project stakeholder coordination and outreach activities; project/task management; facilitating stakeholder meetings; collecting and analyzing data; development of work plans; hazard mitigation/resiliency planning; adaptation planning; delivering emergency management consulting services to CMP components such as strategic planning, meeting coordination and facilitation, risk assessment, emergency operations planning, gap analysis, policy and regulatory analysis, recovery planning, multi-jurisdictional coordination, communication planning, after-action assessments, as well as evaluation, training and exercise programs.

EDUCATION AND EXPERIENCE: Bachelor’s Degree in related field and more than 7 years’ experience performing related work.

KNOWLEDGE, SKILLS, AND ABILITIES:7 TO 10 years of training and experience in assessment of business risks including emergency planning and knowledge of practices and methods that can be used to protect assets. Valid driver’s license required.

PHYSICAL REQUIREMENTS: Must be able to work from ladder and scaffold, climb, maintain balance, stoop, kneel, crouch, or crawl, reach with hands and arms. The employee must be able to lift and/or move up to 50-pounds or more. This position requires working various schedules and times including daylight, evenings, nights, and weekends.

PRINCIPAL ACCOUNTABILITIES Leadership • Implements emergency management strategic plans and work plans by managing projects; projects may address all phases of emergency management including mitigation, prevention, preparedness, response, and recovery.

• Cooperates closely with emergency management officials from the city, state, county and federal level.
• Develop standards consistent with the mission of the institution and industry best practices.
• Identify training programs for staff, which will provide for individual advancement, departmental improvements and “state of the art” operations.
• Establish long and short-term goals for each of the activities managed.
• Staff various committees and task forces as the CMP may establish from time to time.
• Establish and maintain productive working relationships with Library, public, staff, and private groups who utilize the Institute facilities.
• Employee has the obligation set forth by CMP and within the scope of their employment, to be available for emergency service during routine and non-routine hours of operation including 24/7/365 availability.
• Act as in-house expert and primary point of contact on Child Abuse Reporting policy.
• Review current CMP practices with regard to child day camps and recommend and implement policies aimed at protecting the campers and CMP.

Budget Responsibilities • Assist in preparing operating budgets for areas of responsibility and assure that functions are carried out within the parameters of the budget.
• Provide information for other budgetary functions to the stakeholders.
• Review and approve third party security firm billings for accuracy and adherence to the related contract for services.

Quality Assurance • Evaluate comparable facilities and industry best practices and procedures for all services directed.
• Counsel supervisors and discuss problem areas and identify means of improvements.
• Review all construction plans to insure FP&O requirements are met and integrate the elements of responsibility into the project timelines and scope.
• Conduct periodic inspection of facilities to ensure that standards are maintained.
• Assure adherence to applicable laws and regulations affecting building operations, security and safety.

Training and Safety • Assist in the planning, development, execution, and evaluation of preparedness/safety related training, drills, and/or exercises.
• Participate in and/or lead the CMP Safety Committee.
• Perform ongoing review and improvement of environmental safety and emergency procedures for facility in cooperation with various maintenance personnel and components.
• Keep abreast of new technology, applicable laws and standards in areas of responsibility.
• Maintain professional development through participation in professional organizations and contacts.
• Seek ongoing training to enhance or learn new relevant skills.
• Plan and oversee related training for staff upon hire and throughout term of employment.

Special Events/Exhibits Management • Provide planning and implementation support for special events/exhibits.
• Communicate on a daily basis with key administrative personnel and staff on special events/exhibits and functions that may require special arrangements or safety/ security measures.

ADA and Accessibility • Inspect all facilities on a routine basis and assure that deficiencies are corrected.
• Exhibit courtesy and sensitivity in interactions with the various internal and external customers.
• Project the image and attitude of the Carnegie Museums of Pittsburgh.
• Contribute to the development of accessibility-related fundraising proposals, grant applications, and reports in anticipation of the capital campaign and for other purposes.
• Participate in and may Chair CMP’s Accessibility Task Force, working across the four museums and central components to raise awareness of CMP’s accessibility goals; promote compliance with ADA requirements; ensure consistency of processes, procedures, and external communications; and improve overall internal coordination and communications regarding accessibility.
• Liaise with external organizations to increase outreach to individuals with disabilities and organizations that serve them. Maintain/expand associated contact lists.
• Be a resource for CMP departments on accommodations for people with disabilities, including providing information on sources for assistive technologies, internal and external resources, consulting services, and the like.
• Review CMP communications regarding accessibility services to ensure accuracy.
• Model good customer service by responding promptly and professionally to inquiries and complaints received through CMP’s accessibility email portal according to established CMP procedures. Liaise with museum visitor services and other departments to respond to accessibility inquiries/complaints, as needed. Coordinate record-keeping regarding such inquiries and complaints.
• Keep accurate and up-to-date records on services/accommodations provided by CMP for people with disabilities.
• Keep up-to-date on evolving relevant ADA regulations and best practices.
• Undertake accessibility-related research and other duties as directed.
• Any other duties as assigned.

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment:

  • Pennsylvania Child Abuse History Clearance
  • Pennsylvania State Police Criminal Record Check
  • FBI Fingerprint Criminal Background Check

Obtaining the required clearances is completed as part of the new hire process.

Carnegie Museums is an EEO-1 Affirmative Action Employer-M/F/Veteran/Disability

The above job description reflects the essential functions and qualifications for the position identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. The job description does not constitute an employment contract and does not alter the at-will relationship between CMP and the employee.
Please visit the Carnegie Museums’ website to apply.
(Posted 12/17)

 

Preparator, The James A. Michener Museum of Art, Doylestown

The James A. Michener Art Museum, a private non-profit organization with in Doylestown, PA seeks a per diem Preparator.

The Preparator will assist the Chief and Assistant Preparators in the preparation and installation of art objects and other related materials for museum exhibitions. Primary duties and responsibilities involve all physical aspects of the museums’ inventory and loaned objects; physical installation, maintenance, shipping, and storage.

Characteristic Duties and Responsibilities:

  • Assist Registrar and other curatorial staff in collections inventories and maintenance of galleries and other related spaces
  • Assist in the installation and de-installation of exhibition areas.
  • Packing, crating, and uncrating art objects for display, storage, or transit- must be able to lift 50 pounds
  • Preparation of gallery spaces- assembly of modular wall system, light patching, painting, and cleanup
  • Experience and knowledge of shop tools and machinery for construction of exhibition mounts and displays
  • Performs miscellaneous job-related duties as assigned

Skills and Abilities:

  • Ability to stay flexible, organized, and work closely with others to communicate as a small team- this includes a necessary professional demeanor in a museum setting or an occasional lender/client interaction.
  • Knowledge of art handling procedures and practices and the ability to stay organized and safe in pressure deadline situations
  • A knowledge of materials with the ability to construct appropriate and safe packages for shipping and delivery of art objects
  • Must have a valid driver’s license, and able to drive a 16ft box truck for transport of art objects

Working Conditions and Physical Effort:

  • Moderate physical activity. Requires handling of objects that can weigh up to 50 pounds (or greater mass that require mechanical assistance). Standing or walking may occur up to 50% of the time or more

To apply, please send resume, references, and salary requirements to Rebecca Rosen, at info@michenerartmuseum.org or mail to James A. Michener Art Museum, Attn: Rebecca Rosen, 138 South Pine Street, Doylestown, PA 18901. No phone calls, please. EOE.
(Posted 12/17)

 

Museum Store Manager, Fallingwater, Mill Run

Fallingwater, the architectural masterwork designed by Frank Lloyd Wright, is seeking a highly motivated, experience professional to manage its Museum Store. Responsibilities include managing all aspects of the store, including operations, buying, budgeting, business analysis, staff management, inventory control, merchandising, customer service and product development and licensing. The position reports to the Vice President/Director of Fallingwater.

Requirements: The ideal candidate will have at least five years supervisory and business management experience, preferably in a high volume retail or museum store setting. Must have buying experience in books, fine craft, art or architecture related items. Must have proved supervisory and managerial skills and be able to produce results through staff coaching and motivation. Requires strong computer skills, including knowledge of point of sale, word and excel software. Must be flexible with schedule and able to work weekends, as needed. This position will require the ability to travel several times a year to various product markets. Additional skills required are excellent verbal and written communications skills, customer service and sales skills, and well developed organizational skills.

Please click here to apply.
(P0sted 12/17)

 

Posting a job opening with PA Museums

Hiring the best candidate increases your organization’s capacity, and PA Museums is here to help.  We post job openings as a service to our membership and potential membership.  We post positions available in the Commonwealth of Pennsylvania and sometimes those in neighboring states depending upon a number of variables.  To post a position opening with PA Museums, please feel free to send us your job description that includes any application deadlines, salary information, and how to apply.  We post openings for thirty days, but we are pleased to extend postings at your request. Please email us.